Amplion Alert Alarm Management

Level 3

Alarm Management

Our alarm management capabilities integrate and triage messages from various in-room clinical devices. Based on skillset, caregivers will be alerted about specific patient needs, and pre-determined escalation protocols help patients get help faster. Alarms are filtered with wait times as appropriate to reduce non-actionable alarms and alarm fatigue. The system can be highly customized to match hospital protocols and preferences, including escalation paths and wait times.

How Amplion’s Alarm Management Works:

  • Alarm input devices are installed in the patient room to support the specific devices which might be used on that unit.
  • Each type device can be plugged into its own, color-coded jack, using Amplion-supplied, color-coded cables.
  • Each alarm type is detected as a unique alert and then that specific device alert message can appear at nurse call console as well as large hall screens.
  • Special dome light colors for device alarms are available
  • Leverages Reminder/Messaging capabilities, which means::

    Patient profiles specify what type device a given patient is supposed to be on and system triggers “unmonitored” alarms if no device monitoring cable is present.

    Each type alarm can automatically trigger a specific message to a specific staff person, which can show on the large screens and be sent to available staff phones.

    Alarms may be filtered with wait times before messaging to reduce false alarms and alarm fatigue

    Each type alarm can have its own escalation path to escalate messaging and action required based on the urgency of the alarm type.

Amplion’s Alarm Management includes:

  • Clinical Device Input units to monitor multiple medical devices, including patient bed
  • Toilet Station alarm input and fall pad.
  • Clinical Device alarm notification to hallway monitors
  • Fall Alert (bed/chair) Voice Announcement with Family Record.
  • Additional Large Screen Monitors
  • Bed Management (message displayed on screen in EVS)
  • Wireless Phones (DECT, Wifi & Smartphone)

Is Nurse Call Still Necessary?

Reporting

Amplion’s integrated, real-time reporting portal makes it fast and easy to synthesize data, diagnose issues and take immediate action to ensure quality patient outcomes. The system features easy-to-read reports and specialized tools to analyze and compare care delivery performance at all levels of the organization. Access our reports on your desktop or on your mobile device anywhere, anytime.

Data visualization techniques quickly identify strengths and weaknesses and help prioritize action items for improving patient experience and caregiver satisfaction. Amplion’s reporting package includes dozens of practical reports developed with clinicians for clinicians.

Use our standard reporting package on day one or work with our clinical consultants to create custom reports tailored to measure your specific goals and objectives. With Amplion, you have the flexibility to have exactly what you need when you need it without expensive middleware.

Track Progress Toward Care Goals

Using the Quality Scorecard Report, clinical leaders can quickly get data on overall unit performance against established goals and protocols like phone compliance or rounding reminders.

Track Progress Toward Goals

Evaluate Individual Caregiver Performance

Evaluate Individual Caregiver Performance

The Quality Scorecard Report also allows you to drill down and see performance metrics at the individual caregiver level to pinpoint specific opportunities for improvement and coaching.

Evaluate Care Activity by Room

Amplion’s room activity report delivers data on the level of alarm and messaging activity by room. This report can be used to improve staff workflow and workload. Like the Quality Scorecard, clinical leaders can drill down to see exactly what is happening in individual rooms.

Evaluate Care Activity by Room

With Amplion’s robust reporting package, you have real-time and historical data to:

  • Address service recovery to improve patient satisfaction
  • Balance workflow and prevent caregiver burnout
  • Focus on performance issues as they occur
  • Identify trends and make evidence-based decisions to drive true accountability
  • Maximize coaching opportunities by targeting areas for improvement
  • Explore issues and discover root causes to improve patient safety and care delivery
  • Measure and manage alarm activity by floor, by device and by room to prevent alarm fatigue

Alarm Management Consulting

Amplion offers consulting services for hospitals and health systems aimed to address and satisfy the requirements for The Joint Commission’s National Patient Safety Goal (NPSG) on Alarm Management.

The Joint Commission has mandated that by the end of 2015, hospitals must establish policies and procedures for improving their alarm management processes. In January 2016, hospitals are expected to develop and implement strategies to address key areas of concern and to support effective alarm management.

We understand hospital management goals to keep patients safe and maintain awareness of patient’s physiological status, as well as to mitigate alarm fatigue and improve satisfaction among clinical teams.

Through our Alarm Management Consulting Services:

We deploy sophisticated sampling techniques that were jointly developed with Vanderbilt University Medical Center to identify alarm management issues and establish priorities to address accordingly.

We use industry-leading hardware to record hospital alarm signals covering the range of medical devices in order to estimate the total number and duration of alarms for each device type per year for comparisons against baselines.

We help you determine a specific plan of attack for significantly improving your hospital’s approach to alarm management, based on key findings and insights garnered from our assessment of your current practices.

Scope of Services

INTRODUCTORY WORK

Client meeting to review goals, expectations and technology. Onsite implementation assessment. Define project participants (onsite or conference call).

CURRENT STATE ASSESSMENT / INVENTORY

Alarm related equipment and policy evaluation. Current policies for alarm parameter settings, alarm detection and response, documentation / logging capabilities. Onsite consulting, written report and presentation of findings to site leaders, and facilitation of multi-disciplinary team review of insights and recommendations.

ALARMS DATA COLLECTION

Portable collection units (wireless) are installed in designated rooms / departments throughout hospital. Targeted medical devices are monitored. Onsite consulting team will document activity and gain data during a set time-frame. Primary and secondary data collected, analyzed and report generated. Multidisciplinary team meeting with Amplion onsite. Optional tertiary data collection.

ALARM MANAGEMENT PLAN

Amplion delivers final report and action plan that includes specific components of policies and procedures per the TJC. Amplion to work with hospital team to implement the alarm management plan.

Don’t Be Alarmed!

Interested in learning more about how Amplion can help you comply with TJC?
Click here to request a personal consultation.

Is your staff alarm fatigued?

Request a personal demonstration to see how Amplion can dramatically reduce the chaos and care confusion created by chronic alarms.

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